# Cannot display Chinese

**URL:** <https://forum.collaboraonline.com/t/cannot-display-chinese/2607>\
**Category:** Installation & Configuration\
**Created:** [May 13, 2024, 6:22am UTC](https://forum.collaboraonline.com/t/cannot-display-chinese/2607 "2024-05-13T06:22:06Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tony](https://avatars.discourse-cdn.com/v4/letter/t/ee7513/32.png) [@Tony](https://forum.collaboraonline.com/u/Tony)\
**Post date:** [May 13, 2024, 6:22am UTC](https://forum.collaboraonline.com/t/cannot-display-chinese/2607/1 "2024-05-13T06:22:06Z")

</div>

Hi All,

I update NextCloud office to latest version. After that, we found that cannot display Chinese correctly. How to troubleshoot this problem?

Please help! Many thanks!

Tony

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<div class="post-metadata">

**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\
**Post date:** [May 16, 2024, 12:53am UTC](https://forum.collaboraonline.com/t/cannot-display-chinese/2607/2 "2024-05-16T00:53:34Z")

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Hey @Tony, welcome to the forum. 🙂

> [@Tony](#):
>
> I update NextCloud office to latest version. After that, we found that cannot display Chinese correctly.

Without more information, it’s a little hard to help.

- What is your Collabora **Help \> About** info?
- What version of Nextcloud + richdocuments are you running?

And you are saying… it was working fine previously, and just recently broke?

- Do you happen to know what version you were running before?

---

<div class="post-metadata">

**Author:** ![Tony](https://avatars.discourse-cdn.com/v4/letter/t/ee7513/32.png) [@Tony](https://forum.collaboraonline.com/u/Tony)\
**Post date:** [June 8, 2024, 2:39pm UTC](https://forum.collaboraonline.com/t/cannot-display-chinese/2607/3 "2024-06-08T14:39:31Z")

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Hi,

NextCloud:  
`This Nextcloud is on version 28.0.6`

NextCloud Office:

```auto
COOLWSD version:

24.04.2.1git hash: [80a6f97](javascript:void(window.open('https://github.com/CollaboraOnline/online/commits/80a6f97'));)(E)

LOKit version:

built on [a great technology base](javascript:void(window.open('http://col.la/lot'));)

Collabora Office 24.04.2.1git hash: [4fe480d](javascript:void(window.open('https://hub.libreoffice.org/git-core/4fe480d'));)

Served by: Rocky Linux 9.4 (Blue Onyx) [52ea1ddd](https://srv7.example.com/apps/richdocumentscode/proxy.php?req=/hosting/discovery)

"Slow Proxy"

Copyright © 2024, Collabora Productivity Limited.

```

When we are running NextCloud 28.0.4 (sorry forgot the NC office version), it cannot display Chinese correctly.

After we running:  
sudo -u apache php updater/updater.phar --no-interaction

to upgrade NC from 28.0.4 to 28.0.5, it cannot display Chinese correctly.  
Tonight, I update from 28.0.5 to 28.0.6, it still cannot display Chinese correctly.

Please help! Many thanks!

Tony

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<div class="post-metadata">

**Author:** ![Tony](https://avatars.discourse-cdn.com/v4/letter/t/ee7513/32.png) [@Tony](https://forum.collaboraonline.com/u/Tony)\
**Post date:** [June 11, 2024, 3:35pm UTC](https://forum.collaboraonline.com/t/cannot-display-chinese/2607/4 "2024-06-11T15:35:34Z")

</div>

Hi all,

NextCloud Office cannot display Chinese and Japanese correctly. How to troubleshoot? Please help! Many thanks!

Best Regards,  
Tony

OS: Rocky Linux 9.4  
Apache 2.4.57  
PHP 8.3.6 (remi-modular)  
MairaDB: 10.5.22-MariaDB

Nextcloud: 28.0.6

```auto
COOLWSD version:

24.04.2.1git hash: [80a6f97](javascript:void(window.open(‘[Commits · CollaboraOnline/online · GitHub](https://github.com/CollaboraOnline/online/commits/80a6f97)’));)(E)

LOKit version:

built on [a great technology base](javascript:void(window.open(‘http://col.la/lot’)):wink:

Collabora Office 24.04.2.1git hash: [4fe480d](javascript:void(window.open(‘[Log - 4fe480d - core - Gitiles](https://hub.libreoffice.org/git-core/4fe480d)’)):wink:

Served by: Rocky Linux 9.4 (Blue Onyx) [52ea1ddd](https://cloud.example.com/apps/richdocumentscode/proxy.php?req=/hosting/discovery)

“Slow Proxy”

```

 ![Screenshot 2024-06-11 231558](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/d/df81d349b1a2ef959d98837597303d267637ef94.png)

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<div class="post-metadata">

**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\
**Post date:** [June 13, 2024, 6:49am UTC](https://forum.collaboraonline.com/t/cannot-display-chinese/2607/5 "2024-06-13T06:49:38Z")

</div>

Hey @Tony, I moved your duplicate thread here (because you added a helpful screenshot).

Please do not post in multiple places. You were already getting some help in this thread! 🙂

**Note:** I also [see you cross-posted to the Nextcloud Forums too.](https://help.nextcloud.com/t/nextcloud-office-cannot-display-chinese-and-japanese-correctly/194916) That’s good, maybe more help / other solutions too!

* * *

Hmmm… and:

Q1. Did you install Collabora Online using Docker?

Q2. Is your browser / Nextcloud / OS showing a fully Chinese UI?

* * *

> [@Tony](#):
>
> ![Screenshot 2024-06-11 231558](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/d/df81d349b1a2ef959d98837597303d267637ef94.png)

Thanks for the screenshot!

Looks like in your Nextcloud (or OS), you might want to also:

- Add a Chinese font

This will help it appear in the “Font” dropdown inside of Nextcloud Office.

Like right now, your screenshot shows:

- DejaVu Sans

but that isn’t a font that supports CJK characters!

* * *

### How to Add A Font to Nextcloud Office

In Nextcloud:

1. Use your browser to visit your Nextcloud admin dashboard.

- In my case, it was:
- `http://10.0.2.15/apps/dashboard/`

1. In the far upper-right:

- Click on your **profile picture \> Administration Settings**.

1. Along the left-hand side, under “Administration”:

- Click on “Nextcloud Office”.

1. There should be a section called “Extra Fonts”:

- Click on the “Upload extra font file” button.

1. Upload your CJK font there.

- For example:
- [`Noto Sans CJK` fonts](https://github.com/notofonts/noto-cjk).

Now, when you go back to your spreadsheet, you should see:

- “Noto Sans CJK” in the dropdown.

Hopefully that will let it display the Chinese letters.

Right now, your Nextcloud\<-\>Collabora is probably not finding any CJK fonts, so you are getting those blank squares.

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<div class="post-metadata">

**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [July 16, 2024, 2:51pm UTC](https://forum.collaboraonline.com/t/cannot-display-chinese/2607/6 "2024-07-16T14:51:17Z")

</div>


