# Cannot edit document online on Windows 11 **URL:** \ **Category:** Writer\ **Created:** [April 16, 2022, 9:59am UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046 "2022-04-16T09:59:26Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![meldarionqeusse](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/meldarionqeusse/32/409_2.png) [@meldarionqeusse](https://forum.collaboraonline.com/u/meldarionqeusse)\ **Post date:** [April 16, 2022, 9:59am UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046/1 "2022-04-16T09:59:26Z")
Hi, I have a nextcloud 23 server with Nextcloud Office which uses collabora and I am able to edit the documents online on several devices however this week I wanted to edit a document quickly on my Windows 11 machine and instead of allowing me to edit the document online it started the downloading the document to my PC. I tried using incognito mode two other browsers but it’s the same story document downloads instead of opening up in the browser for online editing as expected. I tried opening the same document on other devices ipad, android, ubuntu, windows 10 and all of them opened the document in the browser for editing. I posted a question on the nextcloud support forum [Document is not opening for editing in browser forces me to download document instead - 📄 Collabora - Nextcloud community](https://help.nextcloud.com/t/document-is-not-opening-for-editing-in-browser-forces-me-to-download-document-instead/137306) and was directed to the Collabora community. Can any one please help me investigate this further? Anyone else having the same problem with windows 11 specifically? Thanks ---
**Author:** ![pedro.silva](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/pedro.silva/32/4_2.png) [@pedro.silva](https://forum.collaboraonline.com/u/pedro.silva)\ **Post date:** [April 19, 2022, 2:02pm UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046/2 "2022-04-19T14:02:06Z")
Welcome @meldarionqeusse , And when you go to the settings on your nextcloud web interface what do you see? `Settings` → `Office` (under `Administration`) Could you paste the screenshots here? And if it’s red does anything change when you click again in the `Save` button? ---
**Author:** ![meldarionqeusse](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/meldarionqeusse/32/409_2.png) [@meldarionqeusse](https://forum.collaboraonline.com/u/meldarionqeusse)\ **Post date:** [April 19, 2022, 2:46pm UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046/3 "2022-04-19T14:46:54Z")
![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/81ffe521bcfaf307821f68bed1e048fa3a0b8c1f.png) ---
**Author:** ![meldarionqeusse](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/meldarionqeusse/32/409_2.png) [@meldarionqeusse](https://forum.collaboraonline.com/u/meldarionqeusse)\ **Post date:** [April 19, 2022, 9:02pm UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046/4 "2022-04-19T21:02:34Z")
I tried again today and the problem seems to have fixed itself. The only thing that has changed is that there was an update for Windows but I am not seeing anything related to this issue. ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/8af5eca692394e62d41f5b7a2d320cd1d7c5c6af.png) ---
**Author:** ![pedro.silva](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/pedro.silva/32/4_2.png) [@pedro.silva](https://forum.collaboraonline.com/u/pedro.silva)\ **Post date:** [April 20, 2022, 8:47am UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046/5 "2022-04-20T08:47:27Z")
interesting maybe there were some system level services that needed to be restarted (?) well I’m glad it solved itself out 🙂 ---
**Author:** ![anneban7](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@anneban7](https://forum.collaboraonline.com/u/anneban7)\ **Post date:** [March 25, 2024, 9:48am UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046/6 "2024-03-25T09:48:07Z")
Hello I’m having this problem too - I’ve been using Collabora documents but every time I re-open a file it’s Read-only and I have to create a new document… have 6 versions of the same thing in some cases! I have version 23.05.5.2 and am working on a Samsung Galaxy 9 tablet Thanks ---
**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\ **Post date:** [March 27, 2024, 11:19pm UTC](https://forum.collaboraonline.com/t/cannot-edit-document-online-on-windows-11/1046/7 "2024-03-27T23:19:43Z")
Hey @anneban7, thanks for the post and welcome to the forum. 🙂 > [@anneban7](#): > > I’m having this problem too - I’ve been using Collabora documents but every time I re-open a file it’s Read-only […] > > I have version 23.05.5.2 and am working on a Samsung Galaxy 9 tablet Hmmmm… there has been a lot of “read-only” bugs fixed recently, so maybe it’s already been fixed for the next Android release. Can you retry with the latest Android “Snapshot” APK? - [Index of /downloads/Collabora-Office-Android-Snapshot](https://www.collaboraoffice.com/downloads/Collabora-Office-Android-Snapshot/?C=M;O=D) I believe your device would be the one marked: - **arm64-v8a** -2024-03-24.apk