# Code admin not accessible under UCS 5

**URL:** <https://forum.collaboraonline.com/t/code-admin-not-accessible-under-ucs-5/650>\
**Category:** Installation & Configuration\
**Tags:** resolved\
**Created:** [October 12, 2021, 1:15pm UTC](https://forum.collaboraonline.com/t/code-admin-not-accessible-under-ucs-5/650 "2021-10-12T13:15:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![eugenem](https://avatars.discourse-cdn.com/v4/letter/e/3be4f8/32.png) [@eugenem](https://forum.collaboraonline.com/u/eugenem)\
**Post date:** [October 12, 2021, 1:15pm UTC](https://forum.collaboraonline.com/t/code-admin-not-accessible-under-ucs-5/650/1 "2021-10-12T13:15:30Z")

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I’m trying to open /loleaflet/dist/admin/admin.html , and it doesn’t accept username/pass that were defined at CODE app configuration. CODE itself seems to work, but not admin. Tried to change password many times already.

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**Author:** ![bearon](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@bearon](https://forum.collaboraonline.com/u/bearon)\
**Post date:** [October 14, 2021, 6:17pm UTC](https://forum.collaboraonline.com/t/code-admin-not-accessible-under-ucs-5/650/2 "2021-10-14T18:17:22Z")

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Do you have an Apache reverse proxy set up, and if so, which version? It might be a duplicate of these in that case:

> [@Websocket connection to admin console (adminws) is failing](https://forum.collaboraonline.com/t/websocket-connection-to-admin-console-adminws-is-failing/475):
>
> I enabled the Admin console and open it at https://$MYSERVER/loleaflet/dist/admin/admin.html. I get the error message “Der Server wurde heruntergefahren, bitte laden Sie die Seite neu.” (“Server has been shut down; please reload the page.”). In the browser console (Chromium, Debian Testing) I see: WebSocket connection to 'wss://$MYSERVER/lool/adminws/' failed I also tried incognito mode and Firefox. I installed the CODE Debian packages, loolwsd has version 6.4.10-4. The Apache config is exa…

> <https://github.com/CollaboraOnline/online/issues/2910>
>
> The bug is described here:
> https://forum.collaboraonline.com/t/websocket-connec…tion-to-admin-console-adminws-is-failing/475
> 
> Duplicate issue:
> https://forum.collaboraonline.com/t/code-cannot-launch-admin-console-after-update/477
> 
> TL;DR:
> \- Error message: “Server has been shut down; please reload the page.”
> \- websocket connection failing
> \- log: \`Admin::handleInitialRequest bad request| wsd/Admin.cpp:378\`
> \- This if should be true but isn't:
> \`if (request.find("Upgrade") != request.end() && Util::iequal(request\["Upgrade"\], "websocket"))\`
> \- This commit touched the line recently: https://github.com/CollaboraOnline/online/commit/54a10729f3b5ac5913a051a0b810214e30a5b83a

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**Author:** ![eugenem](https://avatars.discourse-cdn.com/v4/letter/e/3be4f8/32.png) [@eugenem](https://forum.collaboraonline.com/u/eugenem)\
**Post date:** [October 17, 2021, 8:19am UTC](https://forum.collaboraonline.com/t/code-admin-not-accessible-under-ucs-5/650/3 "2021-10-17T08:19:44Z")

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I think it’s not the same, as I get a basic authentication prompt, but it doesn’t accept the password I’ve configured at app settings…

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**Author:** ![eugenem](https://avatars.discourse-cdn.com/v4/letter/e/3be4f8/32.png) [@eugenem](https://forum.collaboraonline.com/u/eugenem)\
**Post date:** [October 17, 2021, 12:48pm UTC](https://forum.collaboraonline.com/t/code-admin-not-accessible-under-ucs-5/650/4 "2021-10-17T12:48:17Z")

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ok, I’ve installed a fresh UCS and CODE, and now admin works. Maybe it was related to upgrades, as I’ve started from old versions before that…

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [August 6, 2024, 11:32am UTC](https://forum.collaboraonline.com/t/code-admin-not-accessible-under-ucs-5/650/5 "2024-08-06T11:32:03Z")

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