# CODE Daemon won't stay up.

**URL:** https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463
**Category:** Installation & Configuration
**Created:** [November 10, 2022, 3:47pm UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463 "2022-11-10T15:47:34Z")
**Posts on this page:** 11
**Page:** 1

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [November 10, 2022, 3:47pm UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/1 "2022-11-10T15:47:34Z")

</div>

Hello,

I’m trying to install CODE via Linux packages using this guide [Setting up and configuring native CODE packages on Linux - Collabora Office and Collabora Online](https://www.collaboraoffice.com/code/linux-packages/) but, when trying to start it, it starts and crash right away.

```auto
root@onlineoffice-dc:/etc/apt/sources.list.d# sudo systemctl start coolwsd
root@onlineoffice-dc:/etc/apt/sources.list.d# sudo systemctl status coolwsd
● coolwsd.service - Collabora Online WebSocket Daemon
     Loaded: loaded (/lib/systemd/system/coolwsd.service; enabled; vendor preset: enabled)
     Active: active (running) since Sat 2022-11-05 18:46:56 EDT; 4ms ago
   Main PID: 26084 ((coolwsd))
      Tasks: 1 (limit: 2237)
     Memory: 136.0K
        CPU: 908us
     CGroup: /system.slice/coolwsd.service
             └─26084 "(coolwsd)"

Nov 05 18:46:56 onlineoffice-dc systemd[1]: Started Collabora Online WebSocket Daemon.
root@onlineoffice-dc:/etc/apt/sources.list.d# sudo systemctl status coolwsd
× coolwsd.service - Collabora Online WebSocket Daemon
     Loaded: loaded (/lib/systemd/system/coolwsd.service; enabled; vendor preset: enabled)
     Active: failed (Result: core-dump) since Sat 2022-11-05 18:46:59 EDT; 1s ago
    Process: 26096 ExecStart=/usr/bin/coolwsd --version --o:sys_template_path=/opt/cool/systemplate --o:child_root_path=/opt/cool/child-roots --o:file_server_root_path=/usr/share/coolwsd (code=dumped, signal=ABRT)
   Main PID: 26096 (code=dumped, signal=ABRT)
        CPU: 1.106s

Nov 05 18:46:59 onlineoffice-dc systemd[1]: coolwsd.service: Main process exited, code=dumped, status=6/ABRT
Nov 05 18:46:59 onlineoffice-dc systemd[1]: coolwsd.service: Failed with result 'core-dump'.
Nov 05 18:46:59 onlineoffice-dc systemd[1]: coolwsd.service: Consumed 1.106s CPU time.
Nov 05 18:46:59 onlineoffice-dc systemd[1]: coolwsd.service: Scheduled restart job, restart counter is at 5.
Nov 05 18:46:59 onlineoffice-dc systemd[1]: Stopped Collabora Online WebSocket Daemon.
Nov 05 18:46:59 onlineoffice-dc systemd[1]: coolwsd.service: Consumed 1.106s CPU time.
Nov 05 18:46:59 onlineoffice-dc systemd[1]: coolwsd.service: Start request repeated too quickly.
Nov 05 18:46:59 onlineoffice-dc systemd[1]: coolwsd.service: Failed with result 'core-dump'.
Nov 05 18:46:59 onlineoffice-dc systemd[1]: Failed to start Collabora Online WebSocket Daemon.
root@onlineoffice-dc:/etc/apt/sources.list.d#

```

If logs are required, which ones should I post here?

I’m running Ubuntu Server 22.04 x64 and it is fully updated.

Thank-you,

Guillaume

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [November 15, 2022, 11:08am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/2 "2022-11-15T11:08:37Z")

</div>

Hello,

I still need help.

Thank-you,

Guillaume

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [November 21, 2022, 2:17am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/3 "2022-11-21T02:17:12Z")

</div>

Hello,

Sorry for bumping up the post. I still need help.

Thank-you.

Guillaume

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [November 27, 2022, 2:48am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/4 "2022-11-27T02:48:49Z")

</div>

Someone can help?

Guillaume

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [December 1, 2022, 3:22am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/5 "2022-12-01T03:22:42Z")

</div>

Anyone? Please? I need to make it work…

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [January 6, 2023, 7:01pm UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/6 "2023-01-06T19:01:04Z")

</div>

Still need help. Please help.

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [January 14, 2023, 5:55am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/7 "2023-01-14T05:55:15Z")

</div>

I read the documentation but still don’t know by where to start. When typing the server’s IP in a web browser, it should load a web page or something?

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [January 14, 2023, 6:18am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/8 "2023-01-14T06:18:39Z")

</div>

coolwsd keep crashing.

```auto
systemctl status coolwsd
× coolwsd.service - Collabora Online WebSocket Daemon
     Loaded: loaded (/lib/systemd/system/coolwsd.service; enabled; vendor preset: enabled)
     Active: failed (Result: core-dump) since Sat 2023-01-14 01:16:55 EST; 409ms ago
    Process: 3369 ExecStart=/usr/bin/coolwsd --version --o:sys_template_path=/opt/cool/systemplate --o:child_root_path=/opt/cool/child-roots --o:file_server_root_path=/usr/share/coolwsd (code=dumped, signal=ABRT)
   Main PID: 3369 (code=dumped, signal=ABRT)
        CPU: 1.157s

Jan 14 01:16:55 onlineoffice-dc systemd[1]: coolwsd.service: Main process exited, code=dumped, status=6/ABRT
Jan 14 01:16:55 onlineoffice-dc systemd[1]: coolwsd.service: Failed with result 'core-dump'.
Jan 14 01:16:55 onlineoffice-dc systemd[1]: coolwsd.service: Consumed 1.157s CPU time.
Jan 14 01:16:55 onlineoffice-dc systemd[1]: coolwsd.service: Scheduled restart job, restart counter is at 5.
Jan 14 01:16:55 onlineoffice-dc systemd[1]: Stopped Collabora Online WebSocket Daemon.
Jan 14 01:16:55 onlineoffice-dc systemd[1]: coolwsd.service: Consumed 1.157s CPU time.
Jan 14 01:16:55 onlineoffice-dc systemd[1]: coolwsd.service: Start request repeated too quickly.
Jan 14 01:16:55 onlineoffice-dc systemd[1]: coolwsd.service: Failed with result 'core-dump'.
Jan 14 01:16:55 onlineoffice-dc systemd[1]: Failed to start Collabora Online WebSocket Daemon.

```

How to make it work?

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [January 14, 2023, 7:29am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/9 "2023-01-14T07:29:09Z")

</div>

Update:

I do have this now:

 ![Screenshot at 2023-01-14 02-23-13](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/31726cf024e520dbb129c6d328a8cdd255ffc942.png)

What to do next?

---

<div class="post-metadata">

### Author: ![guillaumesoucy](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@guillaumesoucy](https://forum.collaboraonline.com/u/guillaumesoucy)
#### Post date: [January 14, 2023, 6:15pm UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/10 "2023-01-14T18:15:50Z")

</div>

An Update:

The connection could now be establish with the CODE server:

 ![Screenshot at 2023-01-14 13-02-51](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/c0db074bbda7447a19f18639d75a09982e233a56.png)

But, it fails to open documents:

[screenshot2](https://plik.zsites.ca/file/Zs51j4411MsSa1Ia/TDBgPuOE8A7AJqLf/Screenshot%20at%202023-01-14%2013-03-12.png)  
[screenshot3](https://plik.zsites.ca/file/Zs51j4411MsSa1Ia/89F2hIZrzIu6Ush5/Screenshot%20at%202023-01-14%2013-04-18.png)

I’d put links to screenshots as I cannot post more than one single embedded file.

How to make it work?

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<div class="post-metadata">

### Author: ![switit](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/switit/32/725_2.png) [@switit](https://forum.collaboraonline.com/u/switit)
#### Post date: [March 30, 2023, 4:48am UTC](https://forum.collaboraonline.com/t/code-daemon-wont-stay-up/1463/11 "2023-03-30T04:48:43Z")

</div>

Step 5 Disable TL/S for Coolswd from [Ubuntu – Install Collabora Online (CODE) on Nextcloud server on Ubuntu 22.04… – Griffon's IT Library](https://c-nergy.be/blog/?p=18055) solve the similar problem I had.
