# Collabora CODE Fails Opening Password-Protected Excel (.xlsx) Files

**URL:** <https://forum.collaboraonline.com/t/collabora-code-fails-opening-password-protected-excel-xlsx-files/197>\
**Category:** User Support\
**Tags:** english-en\
**Created:** [February 15, 2021, 10:33pm UTC](https://forum.collaboraonline.com/t/collabora-code-fails-opening-password-protected-excel-xlsx-files/197 "2021-02-15T22:33:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![buzz](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@buzz](https://forum.collaboraonline.com/u/buzz)\
**Post date:** [February 15, 2021, 10:33pm UTC](https://forum.collaboraonline.com/t/collabora-code-fails-opening-password-protected-excel-xlsx-files/197/1 "2021-02-15T22:33:13Z")

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Hello,

I updated Collabora CODE this morning, and now it cannot open my password-protected Excel (.xlsx) files.

When attempting to open a password-protected .xlsx file, I am prompted for file password, I enter it, the dialog box disappears, then nothing. If I enter the wrong password, it let’s me know and gives me another dialog box to enter the password again.

I can still open non-password-protected .xlsx files and .docx files.

My setup:

- Collabora CODE runs when I access files from within Nextcloud.
- Nextcloud is hosted by my nginx server.
- Collabora CODE is running on docker.

1. Arch Linux 5.10.16.arch1-1
2. nginx 1.19.6-2
3. Docker 1:20.10.3-2
4. PHP 8.0.2-1
5. mysql (mariadb) 10.5.8-1
6. Nextcloud 21.0.0 RC2
7. Current Collabora CODE (downloaded today via “docker pull collabora/code”):
  - LOOLWSD 6.4.6
  - LOKit 6.4-23

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**Author:** ![buzz](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@buzz](https://forum.collaboraonline.com/u/buzz)\
**Post date:** [February 17, 2021, 4:53am UTC](https://forum.collaboraonline.com/t/collabora-code-fails-opening-password-protected-excel-xlsx-files/197/2 "2021-02-17T04:53:53Z")

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I discovered that this behavior is due to the _ **LastPass** _ add-on in Firefox. Once I disabled the _ **LastPass** _ add-on, the password-protected files opened as expected.

If you are having this issue and use Firefox with _ **LastPass** _, this might be worth trying.

sb

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [August 6, 2024, 1:09pm UTC](https://forum.collaboraonline.com/t/collabora-code-fails-opening-password-protected-excel-xlsx-files/197/3 "2024-08-06T13:09:42Z")

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