# Collabora not working on nextcloud **URL:** \ **Category:** Installation & Configuration\ **Created:** [October 18, 2024, 5:41am UTC](https://forum.collaboraonline.com/t/collabora-not-working-on-nextcloud/3081 "2024-10-18T05:41:43Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ZYKerman](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/zykerman/32/1381_2.png) [@ZYKerman](https://forum.collaboraonline.com/u/ZYKerman)\ **Post date:** [October 18, 2024, 5:41am UTC](https://forum.collaboraonline.com/t/collabora-not-working-on-nextcloud/3081/1 "2024-10-18T05:41:43Z")
Hi everyone, I run CODE and nextcloud on a TrueNAS 24.10 device, in which the Apps are migrated from k3s to docker-compose. I cannot obtain a public IPv4, so I’m all on IPv6. This results in that I can’t simply follow the tutorial to bind the two services with my domain, for apps in TrueNAS do NOT support IPv6. Therefore I used `docker network create office` and connected both containers to it and in the nextcloud administration panel, I used `http://ix-collabora-1-collabora-1:9980` as the server location, and it seemed to work ↓ ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/d/d382b8a24afc0f9dce8b2777c5b9db66c9916fa5.png) But when I open any file an error will occur ↓ ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/5/52f50c5028576230797b01a267b0308c30177161.png) Do you have any solutions for this? I see that ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/1/14146dd6119778253d40ac762477d957bfa42ef0.png) This is not the in-docker network domain and it is IPv6 only. Is that why the communication failed? If so, are there any solutions? ---
**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\ **Post date:** [October 18, 2024, 5:56am UTC](https://forum.collaboraonline.com/t/collabora-not-working-on-nextcloud/3081/2 "2024-10-18T05:56:35Z")
Hii @ZYKerman It seems you COOL server running fine. As i can see, the connection is established with green single. Can you share log information from of your docker ? Also, there is a thread i found which can be helpful to please look this once and try if issue gets resolved or not ?[Failed to load Nextcloud Office - Please try again later -- Solved! - #3 by VirtualCloud - ℹ️ Support - Nextcloud community](https://help.nextcloud.com/t/failed-to-load-nextcloud-office-please-try-again-later-solved/158341/3) Thanks, Darshan ---
**Author:** ![dinosm](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@dinosm](https://forum.collaboraonline.com/u/dinosm)\ **Post date:** [October 19, 2024, 12:05am UTC](https://forum.collaboraonline.com/t/collabora-not-working-on-nextcloud/3081/3 "2024-10-19T00:05:33Z")
I am having the same problem. I just updated docker from the distro repo to the official repo, and everything is running fine except Collabora. I see the green tick and message that it workd in Nextcloud Office admin settings, but I keep getting failed to open document. Browser console says it timed out, however nginx timeout is set to 36000s. Sometimes it then changes to a message that says there may be a misconfiguration on my reverse proxy, however I can’t see what that might be, my nginx config is the same as always and the ports remain the same. ---
**Author:** ![dinosm](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@dinosm](https://forum.collaboraonline.com/u/dinosm)\ **Post date:** [October 19, 2024, 9:59am UTC](https://forum.collaboraonline.com/t/collabora-not-working-on-nextcloud/3081/4 "2024-10-19T09:59:51Z")
Further to my issue above, I am getting “Unauthorised WOPI host” error message on Nextcloud, and in the docker logs for the Collabora container I get this: ```auto No authorized hosts found matching the target host [domain] in config| wsd/RequestVettingStation.cpp:184 ``` I have not changed anything in the docker-compose.yml file. The only thing changed is I changed docker from the Ubuntu repo to the official repo (so docker-compose is now ‘docker compose’). ---
**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\ **Post date:** [October 21, 2024, 6:27am UTC](https://forum.collaboraonline.com/t/collabora-not-working-on-nextcloud/3081/5 "2024-10-21T06:27:01Z")
@dinosm i see your issue has been resolved correct ? Ref: [403 Forbidden and Access Denied to Nextcloud URL - can't open any files - #3](https://forum.collaboraonline.com/t/403-forbidden-and-access-denied-to-nextcloud-url-cant-open-any-files/3089/3) ---
**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\ **Post date:** [October 22, 2024, 12:02pm UTC](https://forum.collaboraonline.com/t/collabora-not-working-on-nextcloud/3081/6 "2024-10-22T12:02:04Z")