# Collabora Online - Built-in CODE Server cURL error 28

**URL:** <https://forum.collaboraonline.com/t/collabora-online-built-in-code-server-curl-error-28/907>\
**Category:** Installation & Configuration\
**Tags:** resolved, answered\
**Created:** [February 23, 2022, 3:31pm UTC](https://forum.collaboraonline.com/t/collabora-online-built-in-code-server-curl-error-28/907 "2022-02-23T15:31:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![acastrejon](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@acastrejon](https://forum.collaboraonline.com/u/acastrejon)\
**Post date:** [February 23, 2022, 3:31pm UTC](https://forum.collaboraonline.com/t/collabora-online-built-in-code-server-curl-error-28/907/1 "2022-02-23T15:31:43Z")

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Hi, I just install NEXTCLOUD 20.0.7 on my Godaddy cPanel Linux shared hosting using installatron and its working fine, But when I try to download and enable Collabora Online - Built-in CODE Server 21.11.10 fails and show this message:

\*\*

> cURL error 28: Operation timed out after 121337 milliseconds with 130235791 out of 237680291 bytes received (see [libcurl - Error Codes](https://curl.haxx.se/libcurl/c/libcurl-errors.html))

\*\*

I think godaddy don’t allow the download and I think in some options to solve it:

1. Change some configuration file to extend the donwload timeout?
2. Can I make outside the download and put it in some path to install it?
3. Can I install manually like downloads some files and exec a php program?

I will appreciate some help and opinions

Thanks  
Alejandro Castrejon

\*\* ADDED \*\*  
I try editing the NEXTCLOUD installer.php file chnaging this line:

$timeout = $this-\>isCLI ? 0 : 120;

to

$timeout = $this-\>isCLI ? 0 : 512;

and I have I no error but never activate, so I download the app directly from

https://apps.nextcloud.com/apps/richdocumentscode/releases?platform=20#20

but its take more than an hour and I think that’s part of the problem

Now how install the richdocumentscode.tar.gz file?

I hope some can help me

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<div class="post-metadata">

**Author:** ![bearon](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@bearon](https://forum.collaboraonline.com/u/bearon)\
**Post date:** [March 3, 2022, 5:10am UTC](https://forum.collaboraonline.com/t/collabora-online-built-in-code-server-curl-error-28/907/2 "2022-03-03T05:10:32Z")

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Yeah, the file is big, and the download bandwidth is limited, there’s not much we can do about that.

You can extract the `.tar.gz` file in your Nextcloud’s `apps` folder. Make sure you do it with your `www-data` user (or similar web-user in your distro that owns the other files in your Nextcloud directory), or change the owner to that user using `chown`.

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<div class="post-metadata">

**Author:** ![acastrejon](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@acastrejon](https://forum.collaboraonline.com/u/acastrejon)\
**Post date:** [March 11, 2022, 5:09pm UTC](https://forum.collaboraonline.com/t/collabora-online-built-in-code-server-curl-error-28/907/3 "2022-03-11T17:09:28Z")

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Thanks

That I did:,

1. Download on my computer
2. Uncompress
3. Upload the folder to the app using FTP
4. Activate the app

And works

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [August 6, 2024, 11:27am UTC](https://forum.collaboraonline.com/t/collabora-online-built-in-code-server-curl-error-28/907/4 "2024-08-06T11:27:09Z")

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Closed on August 6, 2024, 11:27am UTC