# Content of files not displayed on Chromebook

**URL:** <https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714>\
**Category:** User Support\
**Created:** [March 26, 2023, 4:09pm UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714 "2023-03-26T16:09:38Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![TheWanderer](https://avatars.discourse-cdn.com/v4/letter/t/5f9b8f/32.png) [@TheWanderer](https://forum.collaboraonline.com/u/TheWanderer)\
**Post date:** [March 26, 2023, 4:09pm UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/1 "2023-03-26T16:09:39Z")

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On my Acer Chromebook, the Collabora app does not display text when opening existing files. However, all texts are present in the print preview. So this is obviously a display problem. The problem has been described more often in recent years. However, there seems to be no solution until today.

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**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\
**Post date:** [May 2, 2023, 4:07am UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/2 "2023-05-02T04:07:33Z")

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Hi @TheWanderer,

Thanks for the report (and welcome to the forum!).

1. What is your **Help \> About** info?

2. Do you have a sample document with this problem that you can share?

> the Collabora app does not display text when opening existing files.

Is this ALL documents? Or does it even happen with new ones?

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**Author:** ![TheWanderer](https://avatars.discourse-cdn.com/v4/letter/t/5f9b8f/32.png) [@TheWanderer](https://forum.collaboraonline.com/u/TheWanderer)\
**Post date:** [May 3, 2023, 6:48pm UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/3 "2023-05-03T18:48:18Z")

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About:  
COOLWSD Version:

21.11.6.1git hash: [6706dd45]

LOKit Version:

built on

Collabora Office 21.06.32.1git hash: [e211b5b]

Problem exists in all editable documents, even if I create a new text document. In a new document, I can type, letters are not shown, but when I print the document, they are printed.

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**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\
**Post date:** [May 11, 2023, 6:11am UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/4 "2023-05-11T06:11:30Z")

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Thank you for that About info.

And you mentioned you have an Acer Chromebook:

- Which OS/version are you on?

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**Author:** ![TheWanderer](https://avatars.discourse-cdn.com/v4/letter/t/5f9b8f/32.png) [@TheWanderer](https://forum.collaboraonline.com/u/TheWanderer)\
**Post date:** [May 17, 2023, 6:54am UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/5 "2023-05-17T06:54:24Z")

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Chrome OS Version 113.0.5672.114.

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**Author:** ![krima](https://avatars.discourse-cdn.com/v4/letter/k/ecae2f/32.png) [@krima](https://forum.collaboraonline.com/u/krima)\
**Post date:** [June 10, 2023, 2:38am UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/6 "2023-06-10T02:38:12Z")

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Same issue, same version. Using Lenovo chromebook ChromeOS 105.0.5195.134

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**Author:** ![beadgirl](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@beadgirl](https://forum.collaboraonline.com/u/beadgirl)\
**Post date:** [October 4, 2023, 1:05am UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/7 "2023-10-04T01:05:26Z")

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I am also using a chromebook and having the same problems of each document does not show text. I do not see a way to update if that were the problem. Version 116.0.5845.210 (Official Build) (32-bit)

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**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\
**Post date:** [October 11, 2023, 5:34pm UTC](https://forum.collaboraonline.com/t/content-of-files-not-displayed-on-chromebook/1714/8 "2023-10-11T17:34:38Z")

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Hey @krima + @beadgirl. Thanks for the recent Chromebook reports. I forwarded that information to the QA team.
