# Error loading 140MB xlsx file

**URL:** <https://forum.collaboraonline.com/t/error-loading-140mb-xlsx-file/398>\
**Category:** Installation & Configuration\
**Created:** [May 27, 2021, 2:09pm UTC](https://forum.collaboraonline.com/t/error-loading-140mb-xlsx-file/398 "2021-05-27T14:09:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![zivcollabora](https://avatars.discourse-cdn.com/v4/letter/z/b5a626/32.png) [@zivcollabora](https://forum.collaboraonline.com/u/zivcollabora)\
**Post date:** [May 27, 2021, 2:09pm UTC](https://forum.collaboraonline.com/t/error-loading-140mb-xlsx-file/398/1 "2021-05-27T14:09:32Z")

</div>

Hi,  
I just installed Collabora on our office server  
it works as expected 🙂

however, I am having an issue with loading a specific .xlsx file  
the file size is 140mb and the error im getting is:

Failed to load the document. This document is either malformed or is taking more resources than allowed. Please contact the administrator.

Before installing Collabora on the server I installed it on a PC with 4gb of ram.  
the Virtualbox was allocated 2gb of ram the file loaded to 23% and I got the above error, I changed the Virtualbox resources to 3.5gb and the file loaded to 93%.

then I installed Collabora on the office server and allocated 12gb of ram to the virtualbox  
file loads to 100% and then gives the above error.

For installation I used the VirtualBoxImage:

> **[Collabora Online with ownCloud - App Appliance in Univention App Center](https://www.univention.com/products/univention-app-center/collabora-online-with-owncloud/)**
>
> With the appliance Collabora Online with ownCloud you install the online office app with a preconfigured ownCloud. Univention App Center - Download now!

I tested the file on a local install of Libreoffice on my laptop and the file loads ok.

any assistance is appreciated.

 ![Screen Shot 2021-05-27 at 17.12.08](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/18b96a04809b2bd8826f3a89c3535ed71079b319.png)

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<div class="post-metadata">

**Author:** ![mmeeks](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/mmeeks/32/371_2.png) [@mmeeks](https://forum.collaboraonline.com/u/mmeeks)\
**Post date:** [May 29, 2021, 9:30pm UTC](https://forum.collaboraonline.com/t/error-loading-140mb-xlsx-file/398/2 "2021-05-29T21:30:54Z")

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If you want to run with particularly big or memory hungry files, that’s fine - you need to poke your loolwsd.xml configuration. By default we don’t limit the memory a document can consume, but we do limit load time:

```
    <limit_load_secs desc="Maximum number of seconds to wait for a document load to succeed. 0 for unlimited." type="uint" default="100">100</limit_load_secs>

```

How long does it take to load in a normal LibreOffice ? perhaps doubling that would make this fly for you.