# Every file corrupted **URL:** \ **Category:** Calc\ **Created:** [November 1, 2026, 10:31am UTC](https://forum.collaboraonline.com/t/every-file-corrupted/5190 "2026-11-01T10:31:43Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![amyci](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@amyci](https://forum.collaboraonline.com/u/amyci)\ **Post date:** [November 1, 2026, 10:31am UTC](https://forum.collaboraonline.com/t/every-file-corrupted/5190/1 "2026-11-01T10:31:43Z")
I only recently downloaded collabora on my Samsung s23fe, but I can’t use it as every file gets corrupted. I open a file, edit it, click on the little tick at the top left, then exit. When I try to open the file again, I get an error message about a temp file being corrupted. If I click repair,I then get a nodocloaded error while parsing command message, when i then click Close the doc opens but the contents are not showing. If I select not to repair, I get a different message about window command and nodocloaded, then I click close and nothing happens. I’ve tried with files that had data and empty test files, and with xlsx and ods files, same happens. Not sure what I’m doing wrong. I would quite like to cancel my microsoft subscription, so it would be nice if this could be fixed. Thanks Amy ![Screenshot_20261101_101134_Collabora Office](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/9/9c3613413f75e036f751a706d35862a98a2b77e2.jpeg) ![Screenshot_20261101_101050_Collabora Office](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/a/a4d21497008a49657f3fc7a74f353aeda3458a1a.jpeg) ![Screenshot_20261101_101041_Collabora Office](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/b/becc4e56eeeb2594c18dd711a8465424a8aacc55.jpeg) ---
**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\ **Post date:** [November 2, 2026, 8:31am UTC](https://forum.collaboraonline.com/t/every-file-corrupted/5190/2 "2026-11-02T08:31:30Z")
Hi @amyci, Sorry to hear about the crash! I’ve created a GitHub issue to track this. I’ll investigate and test it to identify what’s causing the problem and keep you updated. Thanks for providing such a detailed report. It really helps! > > > \### Describe the Bug > > A user on a recent Samsung phone reports that every file t…hey edit becomes unusable. After > editing, saving with the tick button and closing, the next open shows a message that a temp file > is corrupted. Choosing repair leads to a "nodocloaded" error, and the document then opens empty. > Choosing not to repair leads to another error and nothing opens. > > \### Steps to Reproduce > > 1. Install Collabora Office for Android (current Play Store version). > 2. Open a document, make an edit, tap the tick to save, and leave the document. > 3. Open the same document again. > > \### Expected Behavior > > The document opens with the edit. > > \### Actual Behavior > > An error about a corrupted temp file. Repair does not recover the content. > > \### Evidence from user feedback > > \- Forum: https://forum.collaboraonline.com/t/5190 (2026-11-01, no reply yet). > \- Possibly the same family as #16275 and #16049 (files saved as 0 bytes on Android). > > \### Additional Context > > Need the app version, Android version, file type, and where the file is stored (local storage, > cloud provider, or the system file picker). Thanks, Darshan ---
**Author:** ![Ezinnem](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/ezinnem/32/2428_2.png) [@Ezinnem](https://forum.collaboraonline.com/u/Ezinnem)\ **Post date:** [November 2, 2026, 8:51am UTC](https://forum.collaboraonline.com/t/every-file-corrupted/5190/3 "2026-11-02T08:51:54Z")
Hi @amyci Hi @amyci, Thanks for the detailed description, and sorry for the frustration. Opening a file, editing it, saving with the tick, and reopening it should work. I tried to reproduce this on a Samsung A17 and didn’t see any file corruption. I have attached a screen recording of my experience. It seems something specific to your setup may be triggering it. A few details would help us track it down: 1. **Collabora Office version:** you can find this under the app’s _About_ section. 2. **Android version** on your S23 FE. 3. **File location:** are the files stored on internal storage, an SD card, or a cloud service such as Google Drive or OneDrive? It would also help if you could retest with our latest snapshot build, which includes recent fixes: [Collabora Office Android Snapshots](https://www.collaboraoffice.com/downloads/Collabora-Office-Android-Snapshot/) If the problem still happens with that build, please let us know. We’d really like to get this working for you. Regards, Ezinne