# Files only open in collabora when startet direct from Dashboard (App)

**URL:** <https://forum.collaboraonline.com/t/files-only-open-in-collabora-when-startet-direct-from-dashboard-app/82>\
**Category:** Installation & Configuration\
**Created:** [November 22, 2020, 10:08pm UTC](https://forum.collaboraonline.com/t/files-only-open-in-collabora-when-startet-direct-from-dashboard-app/82 "2020-11-22T22:08:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![peduso](https://avatars.discourse-cdn.com/v4/letter/p/ecd19e/32.png) [@peduso](https://forum.collaboraonline.com/u/peduso)\
**Post date:** [November 22, 2020, 10:08pm UTC](https://forum.collaboraonline.com/t/files-only-open-in-collabora-when-startet-direct-from-dashboard-app/82/1 "2020-11-22T22:08:45Z")

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Steps to reproduce

1. Nexctcloud on server 1
2. Collabora Online Development Edition on server 2
3. Collabora App in Nextcloud activated, URL server 2 inserted in \>Administration\>Collabora
4. green dot appears, wenn “save” ist clicked
5. when leaving Administration and coming back, the dot appers red

### Expected behaviour

files schould open with collabora, from nextcloud directories

### Actual behaviour

files only open with collabora, when opened from Nextcloud dashboard (app installed), then Collabora works fine and fast

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**Author:** ![pedro.silva](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/pedro.silva/32/4_2.png) [@pedro.silva](https://forum.collaboraonline.com/u/pedro.silva)\
**Post date:** [December 17, 2020, 9:52am UTC](https://forum.collaboraonline.com/t/files-only-open-in-collabora-when-startet-direct-from-dashboard-app/82/2 "2020-12-17T09:52:30Z")

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Hi @peduso and sorry to hear that, could you please confirm if that still occurs and if so which versions of NC and CO are you using?

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**Author:** ![peduso](https://avatars.discourse-cdn.com/v4/letter/p/ecd19e/32.png) [@peduso](https://forum.collaboraonline.com/u/peduso)\
**Post date:** [December 17, 2020, 5:27pm UTC](https://forum.collaboraonline.com/t/files-only-open-in-collabora-when-startet-direct-from-dashboard-app/82/3 "2020-12-17T17:27:02Z")

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HI,

Nextcloud 20.0.1

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**Author:** ![pedro.silva](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/pedro.silva/32/4_2.png) [@pedro.silva](https://forum.collaboraonline.com/u/pedro.silva)\
**Post date:** [January 5, 2021, 11:11am UTC](https://forum.collaboraonline.com/t/files-only-open-in-collabora-when-startet-direct-from-dashboard-app/82/4 "2021-01-05T11:11:31Z")

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Interesting, I have just tested with

- Nextcloud 20.0.2
- Nextcloud 20.0.4 (latest stable)

and it seems to work for me from the dashboards and also opening from files. Note: I utilized the docker images for testing this.

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [July 23, 2024, 10:44am UTC](https://forum.collaboraonline.com/t/files-only-open-in-collabora-when-startet-direct-from-dashboard-app/82/5 "2024-07-23T10:44:00Z")

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