# Font not preserved **URL:** \ **Category:** User Support\ **Created:** [May 5, 2023, 10:34am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795 "2023-05-05T10:34:12Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [May 5, 2023, 10:34am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/1 "2023-05-05T10:34:12Z")
Hello, i’m using collabora online 22.05.12.4 when i add text on the first list item before “Random text”, the font is not preserved. Random text use calibri font but the inserted text is ms sans serif i attached the sample .docx file. What can i do ? Thanks. ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/1eaaea7dc3ce66c784c6636f2fa6fc9a0f24ff73.png) [test.docx](https://forum.collaboraonline.com/uploads/short-url/xbtHMnq786gvx360FFa5gW3xeSf.docx) (14.5 KB) ---
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [May 10, 2023, 3:32pm UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/2 "2023-05-10T15:32:07Z")
Hello, still same problem on various files. any help ? ---
**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\ **Post date:** [May 11, 2023, 7:09am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/3 "2023-05-11T07:09:19Z")
Hey @nadirlouati, Thanks for reporting this issue. > Hello, i’m using collabora online 22.05.12.4 22.05.14 was just released last week + there were a few bugfixes. Think you could retest using that version? If it’s still an issue, then please give the full info in: - **Help \> About** page > when i add text on the first list item before “Random text”, the font is not preserved. Yes, I was able to reproduce this on an older version of COOL too: - Clicking at beginning of 1st bullet. - Type something. Actual: - Font = “MS Sans Serif” + 10pt is used. Expected: - Font = “Calibri” + 13pt. In LibreOffice 7.5.3, the DOCX works as expected though. * * * **Technical Side Note:** Looks like COOL, if you place the cursor: - Right after a bullet - OR very beginning of the “Résultat” line typing new text starts using the: - “Default Paragraph” Style which is set to: - “MS Sans Serif” + 10pt font not matching the direct formatting next to the cursor. ---
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [May 11, 2023, 1:46pm UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/4 "2023-05-11T13:46:55Z")
Hello again and thanks for the assistance. same problem with newer docker image COOLWSD version: 22.05.14.3git hash: [c360011] LOKit version: Collabora Office 22.05.14.3git hash: [8e4f947] Served by: Ubuntu 18.04.6 LTS [91357248] ---
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [May 17, 2023, 8:04am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/5 "2023-05-17T08:04:49Z")
Good morning, it’s a bug related to libreoffice docker version ? or there’s something i can do by modifying the raw docx file with java library Apacje POI-XWPF ? Thanks again ---
**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\ **Post date:** [May 18, 2023, 10:00am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/6 "2023-05-18T10:00:07Z")
> it’s a bug related to libreoffice docker version ? Hmm, maybe, maybe. Collabora 23.05 is in the works (coming out very soon), let me retest + see if the issue is already solved there! It looks like the CollaboraOffice 23.05 works on your sample document fine, so hopefully the online version works too! ---
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [May 18, 2023, 10:19am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/7 "2023-05-18T10:19:25Z")
Good morning, thank you for your time i’m waiting your feedback ⏰ ---
**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\ **Post date:** [May 18, 2023, 12:00pm UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/8 "2023-05-18T12:00:28Z")
Okay, looks like it’s still an issue in today’s latest master: * * * COOLWSD version: 23.05.0.1 git hash: (012b00d6) LOKit version: Collabora Office 23.05.0.1 git hash: (bc5c5de) Served by: Linux Mint 21.1 (33ee7769) * * * @nadirlouati, do you have a Github account? Think you could: - Submit this bug to the [Collabora Online Github](https://github.com/CollaboraOnline/online/issues)? with your: - sample document - List of steps - + Link to this thread? (If not, I could submit an Issue on your behalf too.) Let me know when you do, then I could submit all my debug/testing info to the bug report too. 🙂 ---
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [May 18, 2023, 1:15pm UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/9 "2023-05-18T13:15:31Z")
issue submitted > > > \*\*Describe the bug\*\* > The font is not preserved if i type before the first carac…ter in an bulled list > > \*\*To Reproduce\*\* > when i add text on the first list item before “Random text”, the font is not preserved. > Random text use calibri font > but the inserted text is ms sans serif > i attached the sample .docx file. > > \*\*Expected behavior\*\* > font preserved > > \*\*Actual behavior\*\* > font not preserved > > \*\*Screenshots\*\* > \[test.docx\](https://github.com/CollaboraOnline/online/files/11508035/test.docx) > !\[image\](https://github.com/CollaboraOnline/online/assets/61733635/f5a2d387-531d-46a3-bf6e-b21abcec480d) > > \*\*Desktop (please complete the following information)\*\* > - collabora online 22.05.12.4 docker > - same problem with > COOLWSD version: > 22.05.14.3git hash: \[c360011\] > > LOKit version: > Collabora Office 22.05.14.3git hash: \[8e4f947\] > Served by: Ubuntu 18.04.6 LTS \[91357248\] > > > link to original ticket > https://forum.collaboraonline.com/t/font-not-preserved/1795/7 ---
**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\ **Post date:** [May 18, 2023, 2:03pm UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/10 "2023-05-18T14:03:37Z")
Fantastic. Thanks! I confirmed + added all my info there too. Hopefully the root cause will get found/squished soon. 🙂 ---
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [June 13, 2023, 7:19am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/11 "2023-06-13T07:19:08Z")
Good morning, it seems like no one can handle this wired bug 😃 ---
**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\ **Post date:** [June 15, 2023, 2:04am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/12 "2023-06-15T02:04:59Z")
Well, we have it reported in the Github, so now we just wait patiently for a solution (some time in the future). 🙂 ---
**Author:** ![nadirlouati](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/nadirlouati/32/731_2.png) [@nadirlouati](https://forum.collaboraonline.com/u/nadirlouati)\ **Post date:** [March 25, 2024, 7:12am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/13 "2024-03-25T07:12:23Z")
Helo, it’s been a while ! any updates ? ---
**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\ **Post date:** [March 27, 2024, 11:44pm UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/14 "2024-03-27T23:44:30Z")
Hey @nadirlouati, thanks for checking in. 🙂 I retested+answered in your Github bug. No change in this specific issue, but you’ll be the first to know. * * * I just pinged a few of the others to look into it. Hopefully someone will. 🙂 ---
**Author:** ![Ezinne](https://avatars.discourse-cdn.com/v4/letter/e/d07c76/32.png) [@Ezinne](https://forum.collaboraonline.com/u/Ezinne)\ **Post date:** [October 16, 2024, 6:46am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/15 "2024-10-16T06:46:54Z")
The fix has been implemented. The font is preserved in: COOLWSD version: 24.04.9.0(git hash: [a330f9e7](https://github.com/CollaboraOnline/online/commits/a330f9e7) (E)) LOKit version: Collabora Office 24.04.9.0(git hash: [3eec192](https://git.libreoffice.org/core/+log/3eec192)) ![Screenshot from 2024-10-16 07-45-09](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/d/dcb00a675fff4817917f754b83960ed5b668573a.png) ---
**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\ **Post date:** [October 16, 2024, 7:38am UTC](https://forum.collaboraonline.com/t/font-not-preserved/1795/16 "2024-10-16T07:38:00Z")