# I can create file but cannot save or edit file on collabora

**URL:** <https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549>\
**Category:** Uncategorized\
**Created:** [August 17, 2021, 8:10am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549 "2021-08-17T08:10:58Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [August 17, 2021, 8:10am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/1 "2021-08-17T08:10:58Z")

</div>

My collabora app cannot save or edit file, Please look detail on [Can create but connot save or edit file on collabora app nextcloud - YouTube](https://youtu.be/mFbpVHYhQwE)

I tried

- reboot
- update collabora
- reinstall collabora app

I checked

- disk space is ok
- error log is no error

I information

- Nextcloud v. **20.0.5**
- Collabora Online - Built-in CODE Server 6.4.1004
- Collabora Online 3.8.4
- OS Ubuntu 20.04.1 LTS

Anyone know how help me please.

Best regards,  
Wannachai J.

---

<div class="post-metadata">

**Author:** ![pedro.silva](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/pedro.silva/32/4_2.png) [@pedro.silva](https://forum.collaboraonline.com/u/pedro.silva)\
**Post date:** [August 23, 2021, 9:40am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/2 "2021-08-23T09:40:59Z")

</div>

Welcome @spymemo !

How do you have it setup?  
and how does it look your `loolwsd.xml`?

cc: @bearon

---

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [August 24, 2021, 6:50am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/3 "2021-08-24T06:50:30Z")

</div>

Thank you for your reply @pedro.silva

_ **How do you have it setup?** _

1. I install app Collabora Online and Collabora Online - Built-in CODE Server and enable app
2. In setup “Collabora Online Development Edition” I select “Use the built-in CODE - Collabora Online Development Edition”  
When I open or create file everything is working but cannot save file please look [Can create but connot save or edit file on collabora app nextcloud - YouTube](https://youtu.be/mFbpVHYhQwE)

_ **how does it look your `loolwsd.xml` ?** _  
I try setup my server collabora online with docker  
I can open [https://collabora.mydomain.com/hosting/discovery](https://collabora.mydomain.com/hosting/discovery)  
But I cannot setting to “Use your own server”

---

<div class="post-metadata">

**Author:** ![pedro.silva](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/pedro.silva/32/4_2.png) [@pedro.silva](https://forum.collaboraonline.com/u/pedro.silva)\
**Post date:** [September 2, 2021, 9:49am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/4 "2021-09-02T09:49:36Z")

</div>

when you say

> I cannot setting to “Use your own server”

what do you see instead? Or maybe better which specific nextcloud app do you have:

- [https://apps.nextcloud.com/apps/richdocuments:](https://apps.nextcloud.com/apps/richdocuments:) connects to a Collabora Online (or other) server (WOPI-like Client). (so you can set your own CO )
- which is different from the bultin server [https://apps.nextcloud.com/apps/richdocumentscode](https://apps.nextcloud.com/apps/richdocumentscode)

---

<div class="post-metadata">

**Author:** ![joergmschulz](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/joergmschulz/32/953_2.png) [@joergmschulz](https://forum.collaboraonline.com/u/joergmschulz)\
**Post date:** [September 4, 2021, 9:03pm UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/5 "2021-09-04T21:03:48Z")

</div>

do you think this is linked to [Writer document does not save when using a new template](https://forum.collaboraonline.com/t/writer-document-does-not-save-when-using-a-new-template/497) ?

---

<div class="post-metadata">

**Author:** ![joergmschulz](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/joergmschulz/32/953_2.png) [@joergmschulz](https://forum.collaboraonline.com/u/joergmschulz)\
**Post date:** [September 4, 2021, 9:04pm UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/6 "2021-09-04T21:04:41Z")

</div>

did you try to save your document using save/as?

---

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [September 6, 2021, 4:07am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/8 "2021-09-06T04:07:33Z")

</div>

For now, I connects to a Collabora Online “Collabora Online” → “Use the built-in CODE - Collabora Online Development Edition”

I’m telling you about own CO because I think it’s a solution. But it doesn’t seem to work. Now let’s talk about only connects to a Collabora Online.

I still can’t fix my problem. I am ready to follow your advice. Please explain to me the steps to fix this problem.

---

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [September 6, 2021, 4:09am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/9 "2021-09-06T04:09:28Z")

</div>

I never use or create template, Please see [Can create but connot save or edit file on collabora app nextcloud - YouTube](https://www.youtube.com/watch?v=mFbpVHYhQwE)

---

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [September 6, 2021, 4:11am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/10 "2021-09-06T04:11:44Z")

</div>

I never see menu “save as”, What do you mean?

---

<div class="post-metadata">

**Author:** ![joergmschulz](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/joergmschulz/32/953_2.png) [@joergmschulz](https://forum.collaboraonline.com/u/joergmschulz)\
**Post date:** [September 6, 2021, 7:31pm UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/11 "2021-09-06T19:31:44Z")

</div>

You should have a menu item File / Save as. Try and save your document under another name, this should work.

---

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [September 7, 2021, 4:48am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/12 "2021-09-07T04:48:29Z")

</div>

I try Save as. But It not save on nextcloud, It only save on local computer

I try already, Yes It save change but save on local computer, I need save file only nextcloud not local computer

 ![2021-09-07-02](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/eda517d868c23297890ce26b44d60f93c167304e.png)

---

<div class="post-metadata">

**Author:** ![joergmschulz](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/joergmschulz/32/953_2.png) [@joergmschulz](https://forum.collaboraonline.com/u/joergmschulz)\
**Post date:** [September 7, 2021, 5:03pm UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/13 "2021-09-07T17:03:02Z")

</div>

??? Left of the PRINT you should see an icon for save-as to your nextcloud.

---

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [September 8, 2021, 1:35am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/14 "2021-09-08T01:35:34Z")

</div>

Please see at “Left of the PRINT” on my picture

 ![2021-09-08-01](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/d2aeddf8124195418098f26e916fa3f533ed1c6d.png)

---

<div class="post-metadata">

**Author:** ![joergmschulz](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/joergmschulz/32/953_2.png) [@joergmschulz](https://forum.collaboraonline.com/u/joergmschulz)\
**Post date:** [September 8, 2021, 9:49am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/15 "2021-09-08T09:49:14Z")

</div>

left of ‘share’ you should see the save-as

---

<div class="post-metadata">

**Author:** ![spymemo](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spymemo](https://forum.collaboraonline.com/u/spymemo)\
**Post date:** [September 9, 2021, 1:20am UTC](https://forum.collaboraonline.com/t/i-can-create-file-but-cannot-save-or-edit-file-on-collabora/549/16 "2021-09-09T01:20:32Z")

</div>

This is my screen, The edge of the my screen, What is you mean “left of share”, Mouse cannot move left of share icon anymore

 ![2021-09-09-01](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/f31f0be227ade4bca8284e870837dc968702b6dd.png)
