# If the document is not saved after modification and the browser is refreshed, the document will not be able to be loaded

**URL:** <https://forum.collaboraonline.com/t/if-the-document-is-not-saved-after-modification-and-the-browser-is-refreshed-the-document-will-not-be-able-to-be-loaded/1821>\
**Category:** User Support\
**Tags:** english-en\
**Created:** [May 18, 2023, 6:44am UTC](https://forum.collaboraonline.com/t/if-the-document-is-not-saved-after-modification-and-the-browser-is-refreshed-the-document-will-not-be-able-to-be-loaded/1821 "2023-05-18T06:44:17Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\
**Post date:** [June 22, 2023, 12:33am UTC](https://forum.collaboraonline.com/t/if-the-document-is-not-saved-after-modification-and-the-browser-is-refreshed-the-document-will-not-be-able-to-be-loaded/1821/10 "2023-06-22T00:33:39Z")

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> After the page is close or refresh, save is not clicked, and collaboraonline will still call the API of Save Document. At this time, the file saved is wrong. , I can’t open this file locally
> 
> **Is this the problem?**

Hmmm. In [last week’s Community Meeting](https://forum.collaboraonline.com/t/community-weekly-meeting-123/1887), I brought this topic up.

Some ideas were spitballed.

Like it could be the document gets stuck in some sort of limbo “partial lock” or “corrupt save state”.

COOL might still believe the file is being modified/saved, so won’t let a new user open until that safely completes.

* * *

@andras.timar , think you could help debug this one? 🙂

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