# Inserting an image does not work

**URL:** <https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302>\
**Category:** Writer\
**Created:** [December 12, 2025, 10:10pm UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302 "2025-12-12T22:10:14Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![hklein60](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/hklein60/32/1967_2.png) [@hklein60](https://forum.collaboraonline.com/u/hklein60)\
**Post date:** [December 12, 2025, 10:10pm UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/1 "2025-12-12T22:10:14Z")

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I am using v25.04.7.3 (106) with macOS 26.2. Insertion of an image does not work. If I click on ‘Image’ then nothing happens. Actually the ‘File open’ window should come up, but ist doesn’t.

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [December 16, 2025, 6:53am UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/2 "2025-12-16T06:53:35Z")

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@hklein60 that’s strange, it works fine for me.

Could you please share the error logs or a screen recording so we can investigate further?

Thanks,  
Darshan

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**Author:** ![hklein60](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/hklein60/32/1967_2.png) [@hklein60](https://forum.collaboraonline.com/u/hklein60)\
**Post date:** [December 16, 2025, 7:21am UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/3 "2025-12-16T07:21:48Z")

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Hi Darshan, attached a PDF document with the requested content. If there is anything else which I shall/can extract, please let me know. Regards, Harold

 ![Incident screenshot and description](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/1/122571bb8a90c469b2491025c0f683f1d2dec8ad.jpeg)

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [December 16, 2025, 8:13am UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/4 "2025-12-16T08:13:30Z")

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@hklein60 i see only the screenshot maybe forum does not allow to add the details.

So if it is possible can you create a github issue so i can track that properly 🙂

> **[CollaboraOnline/online](https://github.com/CollaboraOnline/online/issues)**
>
> Collabora Online is a collaborative online office suite based on LibreOffice technology. This is also the source for the Collabora Office apps for iOS and Android. - CollaboraOnline/online

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<div class="post-metadata">

**Author:** ![hklein60](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/hklein60/32/1967_2.png) [@hklein60](https://forum.collaboraonline.com/u/hklein60)\
**Post date:** [December 16, 2025, 8:29am UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/5 "2025-12-16T08:29:37Z")

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Hi Darshan, what you see is absolutely correct because you do not see more: Once you klick on ‘Image’ just nothing happens.  
I never opened a Github issue. Where do I have to go for that?

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [December 16, 2025, 8:45am UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/6 "2025-12-16T08:45:13Z")

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Hi Harold

This is the link [GitHub · Where software is built](https://github.com/CollaboraOnline/online/issues) and there you can create a new issue

Like this

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/2X/a/a50afb0a16592bdba85ace20dabebcdeb363cdc2.png)

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<div class="post-metadata">

**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [December 18, 2025, 10:42am UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/7 "2025-12-18T10:42:28Z")

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**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [December 18, 2025, 10:43am UTC](https://forum.collaboraonline.com/t/inserting-an-image-does-not-work/4302/8 "2025-12-18T10:43:10Z")

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more discussion is here : [macOS: Image insertion does not work · Issue #13865 · CollaboraOnline/online · GitHub](https://github.com/CollaboraOnline/online/issues/13865)
