# Inserting shapes makes the session crash

**URL:** <https://forum.collaboraonline.com/t/inserting-shapes-makes-the-session-crash/1467>\
**Category:** Writer\
**Created:** [November 11, 2022, 3:37pm UTC](https://forum.collaboraonline.com/t/inserting-shapes-makes-the-session-crash/1467 "2022-11-11T15:37:56Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Farenheid](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/farenheid/32/623_2.png) [@Farenheid](https://forum.collaboraonline.com/u/Farenheid)\
**Post date:** [November 11, 2022, 3:37pm UTC](https://forum.collaboraonline.com/t/inserting-shapes-makes-the-session-crash/1467/1 "2022-11-11T15:37:56Z")

</div>

Hi everyone,  
I’m having trouble inserting shapes in an ODT document. I’m using Collabora 22.05.8.2 through NC 24.  
0.7.  
Strange: I can insert a shape on the first 3 pages, but as soon as I try to insert a shape on the 4th one, the session to Collabora seems to crash and I am not able to edit anything more in the document. Inserting a line, an image or a Fontwork is ok. Copying a shape which was already inserted into the document also works ok. I cannot figure out what is causing the crash.  
Would anyone have an idea ?  
Here is the log extract after crash. Many thans !!!

wsd-1172281-1173091 2022-11-11 16:23:53.112707 +0100 [docbroker\_003] ERR No socket associated with WebSocketHandler 0x7f9b8c002a90 to send Close Frame to.| net/WebSocketHandler.hpp:183  
wsd-1172281-1172357 2022-11-11 16:23:53.114832 +0100 [prisoner\_poll] WRN Destroying DocumentBroker [/index.php/apps/richdocuments/wopi/files/2431482\_oc6mok4o9qpr] while having unremoved sessions.| wsd/DocumentBroker.cpp:596  
wsd-1172281-1172357 2022-11-11 16:23:53.115011 +0100 [prisoner\_poll] WRN Prisoner connection disconnected but without valid socket.| wsd/COOLWSD.cpp:3243  
wsd-1172281-1172357 2022-11-11 16:23:53.115086 +0100 [prisoner\_poll] WRN An unassociated Kit disconnected.| wsd/COOLWSD.cpp:3258  
wsd-1172281-1173409 2022-11-11 16:23:57.411758 +0100 [docbroker\_004] WRN Waking up dead poll thread [HttpSynReqPoll], started: false, finished: false| net/Socket.hpp:725  
wsd-1172281-1173409 2022-11-11 16:23:57.724208 +0100 [docbroker\_004] WRN Waking up dead poll thread [HttpSynReqPoll], started: false, finished: false| net/Socket.hpp:725  
wsd-1172281-1173409 2022-11-11 16:26:21.471940 +0100 [docbroker\_004] ERR #33: Read failed, have 0 buffered bytes (ECONNRESET: Connexion ré-initialisée par le correspondant)| net/Socket.hpp:1132  
wsd-1172281-1173409 2022-11-11 16:26:21.472077 +0100 [docbroker\_004] WRN DocBroker [/index.php/apps/richdocuments/wopi/files/2431482\_oc6mok4o9qpr] got disconnected from its Kit (1173092). Closing.| wsd/COOLWSD.cpp:3250  
wsd-1172281-1173409 2022-11-11 16:26:21.786826 +0100 [docbroker\_004] WRN DocumentBroker stopping although flagged as modified. State: Broker: /index.php/apps/richdocuments/wopi/files/2431482\_oc6mok4o9qpr pid: 1173092 has live sessions  
loaded in: 1073ms  
child PID: 1173092  
sent: 0  
recv: 0  
jail id: FuUA3R0PQsPyS2LX  
filename: Fiche double prépa (copie).odt  
public uri: [https://cloud.atheneegembloux.be/index.php/apps/richdocuments/wopi/files/2431482\_oc6mok4o9qpr?access\_token=mvfnI4LkvGVoXhZKvZDOlS3ABKg2MjBP&access\_token\_ttl=0](https://cloud.atheneegembloux.be/index.php/apps/richdocuments/wopi/files/2431482_oc6mok4o9qpr?access_token=mvfnI4LkvGVoXhZKvZDOlS3ABKg2MjBP&access_token_ttl=0)  
jailed uri: file:///tmp/user/docs/FuUA3R0PQsPyS2LX/Fiche%20double%20pr%C3%A9pa%20%28copie%29.odt  
doc key: /index.php/apps/richdocuments/wopi/files/2431482\_oc6mok4o9qpr  
doc id: 004  
num sessions: 1  
thread start: Fri Nov 11 16:23.406 2022 (144s 378ms ago)  
stop: true  
closeReason: docdisconnected  
modified?: true  
possibly-modified: true  
canSave: CanSave::NoKit  
canUpload: CanUpload::Yes  
needToUpload: NeedToUpload::No  
lastActivityTime: Fri Nov 11 16:26.584 2022 (5s 201ms ago)  
haveActivityAfterSaveRequest: false  
lastModifyActivityTime: Fri Nov 11 16:26.584 2022 (5s 201ms ago)  
haveModifyActivityAfterSaveRequest: false  
isViewFileExtension: false  
idle time: 5  
cursor X: 1418, Y: 52784, W:0, H: 294  
DocumentState:  
doc state: Status::Live  
doc activity: Activity::None  
doc loaded: true  
interactive: false  
close requested: true  
unload requested: true  
disconnected from kit: true  
SaveManager:  
isSaving now: false  
auto-save enabled: true  
auto-save interval: 300000ms  
last auto-save check time: Fri Nov 11 16:26.994 2022 (4s 791ms ago)  
auto-save check needed: false  
last save request: Fri Nov 11 16:26.994 2022 (4s 791ms ago)  
last save response: Fri Nov 11 16:26.472 2022 (0s 313ms ago)  
last save duration: 4477ms  
min time between saves: 500ms  
file last modified time: Thu Jan 01 01:00.000 1970 (1668180381s 785ms ago)  
saving-timeout: 5s  
last save timed-out: false  
last save successful: false  
save failure count: 1  
StorageManager:  
isUploading now: false  
last upload request time: Fri Nov 11 16:23.405 2022 (144s 380ms ago)  
last upload response time: Fri Nov 11 16:24.464 2022 (109s 322ms ago)  
last upload duration: 35058ms  
min time between uploads: 5000ms  
last modified time (on server): 2022-11-11T15:24:32.000000Z  
file last modified: Fri Nov 11 16:24.750 2022 (110s 35ms ago)  
last upload was successful: true  
upload failure count: 0  
Current StorageAttributes:  
forced: false  
user-modified: false  
auto-save: false  
exit-save: false  
extended-data:  
Next StorageAttributes:  
forced: false  
user-modified: true  
auto-save: false  
exit-save: true  
extended-data:  
TileCache:  
num: 68 size: 68900 bytes  
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stream cache: 0 num: 0 size: 0 bytes  
stream cache: 1 num: 0 size: 0 bytes  
stream cache: 2 num: 2 size: 150173 bytes  
.uno:CharFontName 144200 bytes  
.uno:StyleApply 5973 bytes  
tiles being rendered 4  
nviewid=0 part=0 width=256 height=256 tileposx=11520 tileposy=61440 tilewidth=3840 tileheight=3840 oldwid=0 wid=0 ver=583 64315ms1 subscribers  
08a 358AC37C-140B-4000-BAF3-51FBF6EBD642 ToClient-08a  
nviewid=0 part=0 width=256 height=256 tileposx=7680 tileposy=61440 tilewidth=3840 tileheight=3840 oldwid=0 wid=0 ver=582 64315ms1 subscribers  
08a 358AC37C-140B-4000-BAF3-51FBF6EBD642 ToClient-08a  
nviewid=0 part=0 width=256 height=256 tileposx=3840 tileposy=61440 tilewidth=3840 tileheight=3840 oldwid=0 wid=0 ver=581 64315ms1 subscribers  
08a 358AC37C-140B-4000-BAF3-51FBF6EBD642 ToClient-08a  
nviewid=0 part=0 width=256 height=256 tileposx=0 tileposy=61440 tilewidth=3840 tileheight=3840 oldwikit-1173410-1172358 2022-11-11 16:27:53.121131 +0100 [kitbroker\_005] FTL Forced Exit with code: 0| common/Util.cpp:1110  
kit-1173817-1172358 2022-11-11 16:28:00.579298 +0100 [kitbroker\_006] FTL Forced Exit with code: 0| common/Util.cpp:1110

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<div class="post-metadata">

**Author:** ![Ezinne](https://avatars.discourse-cdn.com/v4/letter/e/d07c76/32.png) [@Ezinne](https://forum.collaboraonline.com/u/Ezinne)\
**Post date:** [November 17, 2022, 12:18pm UTC](https://forum.collaboraonline.com/t/inserting-shapes-makes-the-session-crash/1467/2 "2022-11-17T12:18:29Z")

</div>

Thank you for reporting @Farenheid

We have taken note of the issue