# Partially working? 0% connected **URL:** \ **Category:** User Support\ **Tags:** english-en\ **Created:** [July 23, 2021, 11:02am UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488 "2021-07-23T11:02:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![tomlawesome](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/tomlawesome/32/178_2.png) [@tomlawesome](https://forum.collaboraonline.com/u/tomlawesome)\ **Post date:** [July 23, 2021, 11:02am UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/1 "2021-07-23T11:02:00Z")
Hi all, Trying to deploy a Collabora CODE installation, to integrate with OwnCloud. Owncloud works flawlessly, and I can see the endpoint and admin areas perectly at: `https://collabora.domain.io/hosting/discovery` `https://192.168.1.7:9980/hosting/discovery` `https://collabora.domain.io/loleaflet/dist/admin/admin.html` `https://192.168.1.7:9980/loleaflet/dist/admin/admin.html` When attempting to open/create a document in OwnCloud Collabora hangs at this stage: ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/993ffa3f0a46d1863bc9a852356f526324b54bf2.png) I’m at a loss as to how I can progress at this stage, having tried with both a native CODE install to a dedicated fresh Debian 10 VM, as well as the Collabora docker container. The result is the same with either context, so I’m clearly missing something. I have a feeling it is likely reverse proxy related, having looked at the Apache and Nginx setups in the documents, but I can’t see why it would be a problem, if I can successfully navigate to any links otherwise. Are there other endpoints I can test? My infrastructure is: [CF] \* Using CF as a proxy in front of my hosted services (can do DNS only, if required) [OPNsense] \* All traffic funneled through port 443 only, connections only accepted from Cloudflare IPs [VM1] Docker: \* traefik (reverse proxy) \* OwnCloud \* Collabora SSL (termination @ traefik) [VM2] \* Collabora dedicated VM, native CODE install \* SSL enabled, Origin Certs installed. Working just fine. Any tips would be greatly appreciated. ---
**Author:** ![StavrosMadK](https://avatars.discourse-cdn.com/v4/letter/s/4af34b/32.png) [@StavrosMadK](https://forum.collaboraonline.com/u/StavrosMadK)\ **Post date:** [July 24, 2021, 8:14pm UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/2 "2021-07-24T20:14:13Z")
On your collabora docker, use tag `6.4.9.3` `6.4.10.*` are broken when any kind of SNI is involved (probably this is the cause but not sure. There is a commit that fixes the SNI a couple days ago, but the image are not uploaded yet on dockerhub. ---
**Author:** ![MVZ-LRA](https://avatars.discourse-cdn.com/v4/letter/m/f4b2a3/32.png) [@MVZ-LRA](https://forum.collaboraonline.com/u/MVZ-LRA)\ **Post date:** [July 26, 2021, 5:36pm UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/3 "2021-07-26T17:36:34Z")
Hi Tom, we had the same error with the nextcloud app after upgrading to 6.4.10 (subversion 1003) On Saturday I’ve installed subversion 1004. The error did not show up again since then. P.S.: What is SNI? ---
**Author:** ![tomlawesome](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/tomlawesome/32/178_2.png) [@tomlawesome](https://forum.collaboraonline.com/u/tomlawesome)\ **Post date:** [July 27, 2021, 12:42pm UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/4 "2021-07-27T12:42:04Z")
> [@StavrosMadK](#): > > On your collabora docker, use tag `6.4.9.3` Thanks, I’ll try this! > [@MVZ-LRA](#): > > P.S.: What is SNI? Server Name Indicator. The way Cloudflare wrote about it made the most sense to me: [https://www.cloudflare.com/en-gb/learning/ssl/what-is-sni/](https://www.cloudflare.com/en-gb/learning/ssl/what-is-sni/) > [@MVZ-LRA](#): > > The error did not show up again since then. Good news! Will try it out. ---
**Author:** ![tomlawesome](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/tomlawesome/32/178_2.png) [@tomlawesome](https://forum.collaboraonline.com/u/tomlawesome)\ **Post date:** [July 27, 2021, 12:53pm UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/5 "2021-07-27T12:53:47Z")
6.4.9.3 worked perfectly with no other changes to my setup, thanks! ![image](https://europe1.discourse-cdn.com/flex013/uploads/collaboraonline/original/1X/c457526cad8ea6d34d676ef444084bf4184fb76d.png) ---
**Author:** ![ivnmad](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/ivnmad/32/181_2.png) [@ivnmad](https://forum.collaboraonline.com/u/ivnmad)\ **Post date:** [July 27, 2021, 2:43pm UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/6 "2021-07-27T14:43:38Z")
Experiencing the same issue with [6.4.10.5], but not with [6.4.10.4] ---
**Author:** ![ivnmad](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/ivnmad/32/181_2.png) [@ivnmad](https://forum.collaboraonline.com/u/ivnmad)\ **Post date:** [July 28, 2021, 2:25pm UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/7 "2021-07-28T14:25:03Z")
Just pulled [6.4.10.6] and everything seems to be working fine… ---
**Author:** ![pedro.silva](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/pedro.silva/32/4_2.png) [@pedro.silva](https://forum.collaboraonline.com/u/pedro.silva)\ **Post date:** [July 29, 2021, 8:58am UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/8 "2021-07-29T08:58:10Z")
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**Author:** ![skystriker007](https://avatars.discourse-cdn.com/v4/letter/s/aeb1de/32.png) [@skystriker007](https://forum.collaboraonline.com/u/skystriker007)\ **Post date:** [August 12, 2021, 6:53pm UTC](https://forum.collaboraonline.com/t/partially-working-0-connected/488/9 "2021-08-12T18:53:32Z")
I’m not using docker. can you duide me how to use old image? this is how I install it on my vps echo ‘deb [Index of /repos/CollaboraOnline/CODE-ubuntu2004](https://www.collaboraoffice.com/repos/CollaboraOnline/CODE-ubuntu2004) ./’ | sudo tee /etc/apt/sources.list.d/collabora.list