# Unable to access the top bar menu options in NC AIO

**URL:** <https://forum.collaboraonline.com/t/unable-to-access-the-top-bar-menu-options-in-nc-aio/4537>\
**Category:** Installation & Configuration\
**Created:** [March 19, 2026, 12:25pm UTC](https://forum.collaboraonline.com/t/unable-to-access-the-top-bar-menu-options-in-nc-aio/4537 "2026-03-19T12:25:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![epifanio](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/epifanio/32/2129_2.png) [@epifanio](https://forum.collaboraonline.com/u/epifanio)\
**Post date:** [March 19, 2026, 12:25pm UTC](https://forum.collaboraonline.com/t/unable-to-access-the-top-bar-menu-options-in-nc-aio/4537/1 "2026-03-19T12:25:32Z")

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I just updated my containers in nex Cloud All in One - which includes Collabora, now when opening an existing document or creating a new one i get the message:  
Explore the new 25.04.8.3 Collabora Online Development Edition (nice!) ..  
go ahead to work on my docuemtn, the app is functional but .. I can not access the menu items on the top bar ☹ – they seems to be hiden by an invisible banner that prevent to click on the options - also, the file name looks a little bit off vertically and is overimposed on top the collabora menu.

This makes the app unusable for most of the option, a tricky workaround is to right click on the offending part of the page (center top) chose: inspect and then on the highlighted src code click on “delete item“ which in my case is a “modal header”  
then the app works ..

I tried to refresh the settings , restart the container, disable/re-enable the app .. but nothing fixes the root cause of the problem.  
I also tried some occ settings commands like:

`sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ config:app:delete richdocuments branding_replace_logo`  
`sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ config:app:delete richdocuments core_endpoint`  
`sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ config:app:set richdocuments disable_certificate_verification --value “yes”`  
`sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ config:app:set richdocuments wopi_url --value “``http://nextcloud-aio-apache:23973``”`  
`sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ config:app:set richdocuments branding_replace_logo --value=“no”`  
`sudo docker restart nextcloud-aio-collabora`

but with no luck ☹  
in the JS console, before removing the logo from the config, i saw a 404 like error

from the collabora logs I see:  
```  
2026-03-19T09:26:51.040882334Z wsd-00007-00033 2026-03-19 10:26:51.040312 +0100 [websrv\_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/nextcloud/images/lc\_watch\_later\_branding.svg].| wsd/FileServer.cpp:12052026-03-19T09:27:35.243792958Z frk-00018-00018 2026-03-19  
```  
can be related ?

after messing up with the “office settings“ in my NC AIO admin panel .. I now have the following logs in the collabora container logs:

```  
`2026-03-19T12:02:46.656079118Z wsd-00007-00031 2026-03-19 13:02:46.655574 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/nextcloud/images/lc_watch_later_branding.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:03:16.873149346Z frk-00016-00042 2026-03-19 13:03:16.872615 +0100 [subforkit_002] WRN The systemplate directory [/opt/cool/systemplate] is read-only, and at least [/opt/cool/systemplate//etc/passwd] is out-of-date. Will have to clone dynamic elements of systemplate to the jails. To restore optimal performance, make sure the files in [/opt/cool/systemplate/etc] are up-to-date.| common/JailUtil.cpp:606`  
`2026-03-19T12:05:16.719834324Z frk-00016-00042 2026-03-19 13:05:16.719645 +0100 [subforkit_002] WRN The systemplate directory [/opt/cool/systemplate] is read-only, and at least [/opt/cool/systemplate//etc/passwd] is out-of-date. Will have to clone dynamic elements of systemplate to the jails. To restore optimal performance, make sure the files in [/opt/cool/systemplate/etc] are up-to-date.| common/JailUtil.cpp:606`  
`2026-03-19T12:05:22.144502978Z wsd-00007-00036 2026-03-19 13:05:22.144264 +0100 [docbroker_001] WRN Client session [09d] not found to forward message: o19510 unloaded: viewid=14 views=2| wsd/DocumentBroker.cpp:5330`  
`2026-03-19T12:05:26.855144540Z wsd-00007-00031 2026-03-19 13:05:26.854882 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_framedialog.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.858109694Z wsd-00007-00031 2026-03-19 13:05:26.856857 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_removetableof.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.858152835Z wsd-00007-00031 2026-03-19 13:05:26.857540 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_framedialog-more.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.858738834Z wsd-00007-00031 2026-03-19 13:05:26.858222 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_editbookmark.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.859152452Z wsd-00007-00031 2026-03-19 13:05:26.858941 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_updatefields.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.859719134Z wsd-00007-00031 2026-03-19 13:05:26.859570 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_updateallindexes.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.860385698Z wsd-00007-00031 2026-03-19 13:05:26.860229 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_fielddialog.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.860964564Z wsd-00007-00031 2026-03-19 13:05:26.860790 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_endnotedialog.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:26.896180038Z wsd-00007-00031 2026-03-19 13:05:26.895777 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_framedialog.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:27.118432243Z wsd-00007-00031 2026-03-19 13:05:27.117992 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_updatefields.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:27.118505343Z wsd-00007-00031 2026-03-19 13:05:27.118153 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_removetableof.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:27.119129264Z wsd-00007-00031 2026-03-19 13:05:27.118248 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_endnotedialog.svg].| wsd/FileServer.cpp:1205`  
`2026-03-19T12:05:27.119179498Z wsd-00007-00031 2026-03-19 13:05:27.118329 +0100 [websrv_poll] WRN FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/0de01f3f02/images/lc_editbookmark.svg].| wsd/FileServer.cpp:1205`  
```

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<div class="post-metadata">

**Author:** ![epifanio](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/epifanio/32/2129_2.png) [@epifanio](https://forum.collaboraonline.com/u/epifanio)\
**Post date:** [March 19, 2026, 1:44pm UTC](https://forum.collaboraonline.com/t/unable-to-access-the-top-bar-menu-options-in-nc-aio/4537/2 "2026-03-19T13:44:49Z")

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Nextcloud Office 9.0.5 fixed this issue.!

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<div class="post-metadata">

**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [March 19, 2026, 2:16pm UTC](https://forum.collaboraonline.com/t/unable-to-access-the-top-bar-menu-options-in-nc-aio/4537/3 "2026-03-19T14:16:39Z")

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hi @epifanio

Wow even before i saw the issue. It is fixed I like it 🙂

Thanks  
Darshan

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<div class="post-metadata">

**Author:** ![darshan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/darshan/32/2230_2.png) [@darshan](https://forum.collaboraonline.com/u/darshan)\
**Post date:** [March 19, 2026, 2:17pm UTC](https://forum.collaboraonline.com/t/unable-to-access-the-top-bar-menu-options-in-nc-aio/4537/4 "2026-03-19T14:17:00Z")

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