# Unable to open docs in linux server nextcloud docker

**URL:** <https://forum.collaboraonline.com/t/unable-to-open-docs-in-linux-server-nextcloud-docker/2513>\
**Category:** Installation & Configuration\
**Created:** [March 31, 2024, 5:02am UTC](https://forum.collaboraonline.com/t/unable-to-open-docs-in-linux-server-nextcloud-docker/2513 "2024-03-31T05:02:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![shaman1812](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.collaboraonline.com/shaman1812/32/1088_2.png) [@shaman1812](https://forum.collaboraonline.com/u/shaman1812)\
**Post date:** [March 31, 2024, 5:02am UTC](https://forum.collaboraonline.com/t/unable-to-open-docs-in-linux-server-nextcloud-docker/2513/1 "2024-03-31T05:02:52Z")

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I am having an issue opening docs in nextcloud. I have a separate collabora container. I get the connection “OK” message when I navigate to the collabora instance URL. I have searched past comments and guides in this forum but none of them seems to work. I have tried all type of combinations but I am not able to open up a document. I feel like swag is the app that is causing this issue. I have port forward port 80,443 and 9980 in my router.

Nextcloud Image: version: 28.0.4-ls309

Collabora Image version : “23.05.10.1”

Swag Image version: “2.9.0-ls287”

Here is the log from collabora

wsd-00001-00001 2024-03-31 00:16:00.203424 -0400 [coolwsd] TRC Have 1 new children.| wsd/COOLWSD.cpp:6152

wsd-00001-00001 2024-03-31 00:16:00.203448 -0400 [coolwsd] INF WSD initialization complete: setting log-level to [warning] as configured.| wsd/COOLWSD.cpp:6167

wsd-00001-00001 2024-03-31 00:16:00.204143 -0400 [coolwsd] WRN Waking up dead poll thread [main], started: false, finished: false| net/Socket.hpp:717

Pastebin files

[Netcloud config file](https://pastebin.com/gXecrcyp)

[Swag collabora proxy-confs](https://pastebin.com/CfTFFvac)

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<div class="post-metadata">

**Author:** ![Tex](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@Tex](https://forum.collaboraonline.com/u/Tex)\
**Post date:** [May 23, 2024, 12:58am UTC](https://forum.collaboraonline.com/t/unable-to-open-docs-in-linux-server-nextcloud-docker/2513/2 "2024-05-23T00:58:25Z")

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Hey @shaman1812. Welcome to the forum. 🙂

Are you still having this issue?

(I’m moving this to the “Installation” section of the forum. It slipped through the cracks in the other section!)

> [@shaman1812](#):
>
> I am having an issue opening docs in nextcloud. […] I feel like swag is the app that is causing this issue.

Hmmm… And what is “Swag”?

> [@shaman1812](#):
>
> I have a separate collabora container. I get the connection “OK” message when I navigate to the collabora instance URL. I have searched past comments and guides in this forum but none of them seems to work. I have tried all type of combinations but I am not able to open up a document.

Hmmm… well, I got the raw Nextcloud + Collabora Docker stuff to work.

So maybe try there—see if you can get it running, then add one piece back at a time.

(Like you said, maybe this “Swag” layer is throwing a wrench into the mix.)

There’s also this great topic on the Nextcloud Forums with lots of troubleshooting steps as well:

- [Collabora integration guide - Wiki - Nextcloud community](https://help.nextcloud.com/t/collabora-integration-guide/151879)

Maybe that’ll help figure out exactly where your installation is going wrong too. 🙂