Can't load file in collabora online

Could you post your About info as actual text? (There’s a little “copy” button in that window.) That makes it so much easier to find/search for this info in the future. :slight_smile:

Hmmm… interesting.

So, in my favorite search engine, I typed in:

  • "Error while handling Client WS Request: Failed to create DocBroker with docKey"

There were 10 hits, and a few were describing similar symptoms:

  • A document that wouldn’t open because of an “open session”.
  • nginx config problems.

This was one of the closest:

Hmmm… perhaps one of those can lead you to a solution.