When I use CollaboraOffice in DeX mode (a feature that allows using a smartphone on a USB-C screen), I experience instability. For example, when I double-click on a CSV document, CollaboraOffice opens but remains stuck on the loading bar for a very long time. Then, I can’t confirm the CSV import options, and the application freezes.
Regards.
hi @Did2000
Thanks for reporting this and for the clear description.
What you are seeing in DeX mode looks like a real stability issue in Collabora Office when handling CSV import dialogs on external displays. The symptoms you describe, stuck loading bar, CSV import dialog not responding, and the app freezing, are consistent with UI event handling problems we have seen in some multi-window or desktop-like Android environments.
At the moment, Samsung DeX is not officially supported or extensively tested, so issues like this can unfortunately happen, especially with modal dialogs such as the CSV import options.
To help us investigate further, it would be very useful if you could share:
If possible, please file a bug report on the Collabora issue tracker with these details. That will allow the developers to reproduce and track the problem properly.https://github.com/CollaboraOnline/online/issues