Connection Problems between Nextcloud Server and Collabora

Installation & Configuration
1

Hello guys,

I currently have a problem with the connection of Nextcloud (version 24) and collabora. The Nextcloud and the Collabora (version 21.11.5.3) runs without problems. When I try to establish a connection from the nextcloud Server to the Collabora Server, I get the error message "Could not establish connection to the Collabora Online server. The Collabora Server ist installed as a Linux Package on an Alma Linux 8. I have also already tried to set up the Collabora Code Server via Docker or Podman. However, this resulted in the same effect.
I have already used the search function in the forum, but the help there unfortunately couldn’t solve the problem. Attached is the config of the reverse proxy for the Collabora server

collabora_conf
collabora_conf770×864 37 KB

I hope you can help me with this problem.

Regards,

Patrick

2

Hi @taubenheim-akquinet and welcome to the forum!
I have checked and it seems you are following correctly the Proxy settings — SDK https://sdk.collaboraonline.com/ documentation :thinking:

Can you provide log messages?

3

Hello,

unfortunately I don’t get any information from the log messages. There is nothing in the logs regarding the connection. Neither in the logs from httd nor in those from Collabora.

4

@taubenheim-akquinet sometimes the problem might be caused by DNS or other network-based misconfiguration, or might be with the web server you’re using.
I am telling you that because I have experienced such problems before and it wasn’t a problem nextcloud or collabora online server but instead my DNS configs.

5

Please check the Nextcloud Collabora troubleshooting guide:

https://docs.nextcloud.com/server/latest/admin_manual/office/troubleshooting.html