Hello! I have decided to open new Topic because I did not receive any response on my previous topic.
We have created a process where we use Collabora solutions. Firstly, we upload a Word file in the document using our process. This file has horizontal-oriented pages. Secondly, we convert this file into PDF and open it in Collabora. Here, we meet a problem that horizontal - wide pages look incorrect. The page is cutting off and cannot be read properly. Instead of that, users have to make scale less. It makes the process of reading such documents very uncomfortable.
For example, we have this file. If we open Word file using Collabora, we see that everything fits on the page and all content is visible.
But if we open the same file but in PDF we are not able to see all content the file. We have to change the scale that is not comfortable.
There’s also a Contact Us page on the website where you can submit your query directly works just as well. Since our resources are quite limited, it can be challenging to prioritize every request. Considering connecting with the support team will be the best for you if that is urgent
yes, I sent an email at hello@collaboraoffice.com, already several times 3 weeks ago, and I received only at once the answer from them. thorsten.behrens@collabora.com sent a general letter without any specific suggestions on how to solve this issue. After my response on his letter, nobody sent me anything. So that is why I have decided to open new topic.
And of course, I filled direct form here 2 times. I mean here collaboraonline —> engineering-support – Contact us. In addition, I did not receive any response from them.
