Can not save the docx file in collabora online

User Support Writer
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I am using collabora online and i also uploading the docx file.
But can not save in my server. Anyone please help me to telling that how can save the docx file in server.

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Hey @paulwalker, welcome to the forum + thanks for the question. :slight_smile:

Can you help give a little more info?

Q1. What version of Collabora Online are you using?

  • It can be found in Help > About.

Q2. What is your OS?

Q3. How did you install Collabora?

  • (Docker? DEB packages? etc.)

Q4. What do you mean by “i also uploading the docx file. But can not save in my server.”?

  • Are you seeing any errors in the console?
  • You can open/reopen the file, but your changes aren’t saving?
  • Are you pressing the File > Save and nothing is happening?
    • If there were changes to the file, the icon gets a little blue dot on it.
    • If nothing has changed since last save, the icon looks just like a normal floppy disk.
  • Does the same thing happen with all files? Or only this specific DOCX file?
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If there were changes to the file, the icon gets a little blue dot on it
Yes get it but can not the save file
can you tell me that where is my file saving

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Answer 1 # COOLWSD version:

23.05.9.1git hash: [619c3e6](javascript:void(window.open(‘Commits · CollaboraOnline/online · GitHub’));)(E)

Answer 2 # Ubuntu v20
Answer 3 # Direct Without Docker Image (DEB package)
Answer 4 # I am using the PHP language to loading my collabora in iframe
and its working and loading the collabora i have set the wopi.php file to load document from any randome diractories extracting its content and showing in collabora editor. Once i loaded the content now i want to save my updates OR updated content on my original file so that i can overwrite my file.

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Thanks for that info. :slight_smile:

I assume you were following the PHP example given in the documentation?

especially Step 4:

And these may help as well: