Collabora writer crashes

User Support
1

Colabora writer crashes when open new file. Version 26.04.4.0 Android 13.

online git-hash: e23b5831ed

core git-hash: e23b5831ed21

/G

2

hi @GoranB thanks for reporting this!

Could you share a few more details so we can try to reproduce it?

  • What is the exact Android device/model?

  • Does Writer crash when creating a completely new blank document, or only when opening a specific file?

  • If it happens with a specific file, what format is it (ODT/DOCX/etc.)?

  • If possible, could you also provide a crash log or any additional details from the Android system?

Also, does this happen every time with 26.04.4.0, or only occasionally?

Thanks!

3

Hi!

Thank for taking time to investigate my problem.
I have found Colabora Writer most useful on my smartphone.

My Phone is Android 13. Nokia G21, 4 Gb memory.

The crash occurs when i try to open a file, as well when I create a new file.

The crash occurs on any type of file. I open the file on my desktop without problem.

Here’s a link to a logfile: https://www.dropbox.com/scl/fi/ikkmmt0x41epi7wl7tgwg/logcat_2026-09-10_21-04-40.txt?rlkey=7wt28pjjspazheokrs7xwxihn&st=gm9m6abe&dl=0
Hope you can find useful information there.

Best regards
Göran Boström

Den tors 10 sep. 2026 19:06Darshan Upadhyay <notifications_at_collaboraonline.discoursemail.com_goranbostrom@duck.com> skrev:

4

Hi again!

One last thing I forgot: the crash occurs every time.

Göran

Den tors 10 sep. 2026 21:08Göran Boström <gorbos@gmail.com> skrev:

5

Thanks @GoranB I have reported this on github will keep you in loop with the progress. Thanks for the report :slight_smile: Collabora writer crashes on android · Issue #16200 · CollaboraOnline/online · GitHub

6

Hi!

The new version works fine.

Thank you for a quick response.

Best regards
Göran Boström

Den tors 10 sep. 2026 22:36Göran Boström <gorbos@gmail.com> skrev: