Nextcloud Office not working after CODE Server Update

Hello everybody,

after updating Nextcloud Hub 8 to v 29.0.4 and Collabora Online-Buit-in CODE Server (AMD64) on my Raspberry Pi 5 (Raspberry Pi OS lite) on Saturday, Nextcloud Office (which I guess is Collabora Office) quitted it’s job. If I hit “Neu” (New), only “Neue Textdatei” (New Text document) appears, no Office Document types. If I try to load an existing .odf-Document it dosen’t load, but shows the continuos spinning wheel.

Can anybody help?

hii @dimpflmoser welcome to collabora online forums.

Can you please share the logs from console? It might be helpful for the investigation.

Also have you checked about your collabora server is reachable from your NC instance ?

Hello darshan,

sorry, as I’m quite new to Nextcloud and Collabora, I have 2 stupid questions:

  • How do I get to the console logs?
  • And how can I check if the collabora server is reachable from NC? (I guess it’s not, but that’s only guess work.)
    Sorry and thanks

@dimpflmoser no problem, i will help you on that.

Open admin settings in Nextcloud and go to option “Office” ( on your left sidebar)
Then check connection is established here or not as you can see in image.( it is for local host your might be different but just check for connection is green or not?)

Also i found a thread where user have similar issue using document in raspberry pi. Just go through it ( might be helpful)

@dimpflmoser do you have local setup of CODE server? Or you are using Built-in CODE in Nextcloud ?

Hi darshan,

that’s quick.

Seems like the CODE Server is reachable:

I use the Built-in CODE Server, which I installed from the apps-menu. I uninstalled and reinstalled both code-server and Nextcloud Office twice already with no effect.

Thanks again

@dimpflmoser Question regarding Nextcloud built-in CODE server are better asked on https://help.nextcloud.com

Multiple users reported dysfunctional integrated CODE there. I can’t tell much about the issue itself as I run CODE as separated docker container (if you run docker there is now advantage in using Nextcloud integrated CODE). Multiple users successfully integrated separated CODE using docker.

In general Raspi has computing power so you may have hard time trying to setup Nextcloud and CODE on such device…

Thanks,
Darshan

Hi darshan,

that’s really strange: I just switched from “Use the built-in …” to “Use your own server” and back to the built-in server in the settings menu, and Nextcloud-Office works again as it should. I’m not sure what has happened there, but …

Thank you very much again

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@dimpflmoser You’re Welcome :slight_smile: