Toolbar problem

1

Hi all,

I installed the newest version of collabora office - 6.4.10.48-48.
It is installed on a separate Ubuntu 20.04 LXC privileged container using official docs and then connected to nextcloud v21 via reverse proxy.

I have another LXC container with Ubuntu 16.04, 6.4.10.41-41 version of collabora and the same config on reverse proxy - it works, but with Ubuntu 20.04 toolbars are not showing up (it shows for about a second and then dissappears).
image

I tried to use both classic and notebookbar, both doesn’t work.
No errors in loolwsd logs and in developer tools.

Did anyone have similar issues?
Would be grateful for any help :slight_smile:
Thanks!

2

To someone struggling with similar issue:

In my case, the problem was in certificates.

In loolwsd.xml config there is a block related to certificates, that needs to be filled in:

<cert_file_path desc="Path to the cert file" relative="false">/etc/loolwsd/cert.pem</cert_file_path>
<key_file_path desc="Path to the key file" relative="false">/etc/loolwsd/key.pem</key_file_path>
<ca_file_path desc="Path to the ca file. If this is not empty, then SSL verification will be strict, otherwise cert of storage (WOPI-like host) will not be verified." relative="false">/etc/loolwsd/ca-chain.cert.pem</ca_file_path>