Collabora problem open document outside the corporate network

Installation & Configuration
1

I have a problem, if I connect to Collaborate to edit a file connected to my company’s network everything works, but if I do it from a pc connected externally to my company it no longer opens the files .
Solutions?

2

Update Nextcloud or client settings

  • The URL for Collabora Online in Nextcloud (or your integration) must be the external, publicly accessible one, not an internal address.

Thanks
Darshan

3

The problem was in the corporate server accepting calls only from the internal network.

4

I see that means it is the issue on your network to configure. No worries please feel free to reach out if any other help needed.

Thanks
Darshan